Help & support

What to include

• The email address you sign in with
• Whether you were on the website or the iPhone app, and which screen
• What you expected to happen, and what happened instead
• A screenshot, if you can

Never send your password. We'll never ask for it.

Delete your account or your data

• Signed in: Settings → Delete account on the website, or Settings → Delete my account in the app. Everything is deleted straight away.
• Can't sign in: email us from the address on your account and we'll delete it within 7 days.
• Just one platform: disconnect it from Content on the website or Sync in the app. That removes its imported posts and analyses and asks the platform to remove our access. You can also remove SocialPro on Facebook under Settings → Business integrations.

Our policies